Who to contact about tax refund problems – IRS Phone Numbers + helpline

Who to contact about tax refund - IRS Phone Numbers, Customer Service

 

Even though the main IRS phone number is 800-829-1040, calling any of the additional IRS phone numbers listed below may be able to get you the support you need.

Despite the fact that the primary IRS phone number is 800-829-1040, it is not the only IRS phone number you can contact for assistance or to talk with a real person.

Here’s a list of additional IRS phone numbers to attempt in order to get in touch with the folks you need.

We’ve also included links to a number of our articles on a variety of issues, which may help you avoid making a phone call.

What to Expect When Contacting the IRS for Your Tax Refund

The IRS is not a bank, so they don’t have the same level of customer service as a bank would. You can expect to wait on hold for a long time and get transferred around. You may also be put on hold indefinitely. But you should still contact the IRS when you need your tax refund or if you owe taxes.

When You Should Contact the IRS if You’re Having Problems with your Tax Return

The IRS provides a number of ways to contact them. You can call them, email them, or visit their office in person.

If you are having problems with your tax return, and you don’t know who to contact, the IRS has a phone line that is dedicated to helping people with tax-related questions. The number is 800-829-1040.

How to get in touch with the Internal Revenue Service (IRS)

However, calling one of these lesser-known IRS phone lines may get you to a live person more quickly than calling the official IRS number (which is open Monday through Friday from 7 a.m. to 7 p.m. local time).

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TOPIC

IRS PHONE NUMBER

Missing child tax credit payments

800-908-4184

Stimulus check – The wrong amount or never received

800-919-9835

Self-employed taxpayers with account or tax law questions

800-829-4933

Identity and refund theft victims; get a new IP PIN

800-908-4490

Disaster victims

866-562-5227

Overseas taxpayers

267-941-1000

Balance due questions

800-829-0922; 800-829-7650; 800-829-3903

Estate and gift tax questions

866-699-4083

Excise tax questions

866-699-4096

Report phishing and other scams; see if an IRS agent’s name and badge number are legit

800-366-4484

Check the status of a tax refund

800-829-1954

Check the status of a tax refund being held

866-897-3315

Check the status of an amended tax return

866-464-2050

Order a tax transcript

800-908-9946

Make a payment using Electronic Federal Tax Payment System

English: 800-555-4477

Spanish: 800-244-4829

Report incorrect income on a substitute return

866-681-4271

Verify, payoff or resolve a tax lien

800-913-6050

See if bankruptcy changed your tax debt

800-973-0424

Innocent spouse relief

866-681-4271

See which debts will offset your tax refund

800-304-3107 (866-297-0517 TTY/TDD)

Lost ITIN documents

800-908-9982

Status of application for Adoption Taxpayer Identification Number

737-800-5511

Taxpayer Advocate Service

877-777-4778

International Taxpayer Advocate

English: 787-522-8601

Spanish: 787-522-8600

Tax assistance for the hard of hearing (TTY/TDD)

800-829-4059

Schedule an appointment with a local IRS office

844-545-5640

Whistleblower hotline

800-829-0433

Ask IRS to mail you paper tax forms

800-829-3676

Find a free tax clinic near you

800-906-9887; 888-227-7669

FOR TAX PROFESSIONALS AND OTHER PEOPLE

Tax preparers and tax pros with account or tax law questions

800-829-8374

Tax preparers and tax pros with e-filing questions

866-255-0654

Tax practitioner priority service

866-860-4259

Overseas tax professionals

512-416-7750; 267-941-1000

Corporate taxpayers, partnerships and nonprofits

866-255-0654

Nonprofits with tax law or filing questions

877-829-5500

Government and tax-exempt entities

877-829-5500

International businesses that want an Employer Identification Number (EIN)

267-941-1099

Domestic employers, payers and transmitters who need e-filing tech support

866-455-7438

International employers, payers and transmitters who need e-filing tech support

304-263-8700

There are a variety of other ways to communicate with a real person at the IRS.

 

You can seek assistance from one of the organizations listed below.

Pay a visit to your local Internal Revenue Service office.

Every state has a local Taxpayer Assistance Center, often known as a TAC, which is operated by the Internal Revenue Service.

To view their local addresses and phone numbers, select your state from the list of Taxpayer Assistance sites to the right.

In most cases, you won’t be able to simply go into your local IRS office whenever you want. It is necessary for you to schedule an appointment. This is the IRS phone number: 844-545-5640.

To commemorate Taxpayer Assistance Centers’ 50th anniversary in 2022, various locations will provide no-appointment-required assistance on the second Saturday of each month.

The program will run from February 2022 through May 2022, with the first session beginning in February. More information on the TACs that will be participating, as well as their locations, can be found here.

Make a call to the Taxpayer Advocate Service for assistance.

The Taxpayer Advocate Service is an independent entity inside the Internal Revenue Service that can assist persons who are having tax issues that they are unable to handle on their own.

At least one local Taxpayer Advocate Service facility, which is separate from the local IRS office and which reports to the National Taxpayer Advocate Service, exists in each state, according to the Taxpayer Advocate Service’s website. You may find the local addresses and phone numbers for every Taxpayer Advocate Service office in your area by visiting this page.

Telephone numbers for state tax departments

If you need assistance with a state tax issue, tap to view a list of phone numbers for state tax agencies.

State tax department phone numbers

State

Phone number

334-242-1170

907-465-2300

602-255-3381

501-682-1100

800-852-5711

303-238-7378

860-297-5962

302-577-8200

202-727-4TAX (4829)

850-488-6800

877-423-6711

800-222-3229

208-334-7660

217-782-3336

800-457-8283

515-281-3114

785-368-8222

502-564-4581

855-307-3893

207-624-9620

800-MDTAXES

617-887-6367

517-636-4486

651-556-3000

601-923-7700

573-751-3505

406-444-6900

402-471-5729

866-962-3707

603-230-5000

609-292-6748

505-827-0700

518-457-5149

877-252-3052

701-328-7088

800-282-1780

405-521-3160

503-378-4988

888-PATAXES

401-574-8484

844-898-8542 Option 1

800-829-9188

800-342-1003

888-334-4112

801-297-2200

802-828-2865

804-367-8031

360-705-6705

304-558-3333

608-266‑2486

307-777-5200

 

Keep an eye out for IRS phone frauds.

You can call as many IRS phone numbers as you want, but the IRS will only call you on a very rare occasion.

The majority of its contacts, including requests for payment, are initiated via normal mail from the United States Postal Service. When the following conditions are met, the agency will phone or visit a person’s home or place of business:

 

  • A taxpayer owes back taxes that have not been paid on time.
  • In order to obtain a delinquent tax return.
  • In order to collect a past-due employment tax payment.
  • In order to conduct an audit or during a criminal investigation, it is necessary to tour a business.
  • Tax frauds should be avoided (here’s how to recognize one). The Internal Revenue Service (IRS) does not:
  • You will receive a phone call to demand payment.
  • Contact you by email, text message, or social media to establish a working relationship.
  • You will be asked to settle your tax payment with prepaid cards, gift cards, or wire transfers, among other options.
  • Threaten to contact the police, immigration agents, or other authorities in order to have you arrested.
  • It is possible to have your driver’s license, business license, or immigration status suspended.
  • Federal: $24.95 to $64.95. Free version available for simple returns only.

  • State: $29.95 to $44.95.

  • All filers get free live tax advice from a tax pro.

Promotion: NerdWallet users get 25% off federal and state filing costs.

  • Federal: $39 to $119. Free version available for simple returns only.

  • State: $49 per state.

  • TurboTax Live packages offer review with a tax expert.

Promotion: NerdWallet users can save up to $15 on TurboTax.

  • Federal: $29.99 to $84.99. Free version available for simple returns only.

  • State: $36.99 per state.

  • Online Assist add-on gets you on-demand tax help.

 

 

 

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