Reasons Why Your PayPal Payment May Be Pending
There are several reasons why your PayPal payment may be pending. It may be that Paypal is attempting to keep the platform safe for both buyers and sellers.
In addition to tracking transactions, they may contact you if they notice that your account is flagged or a transaction has been delayed longer than usual.
You may have bought or sold something that is too expensive, and Paypal is holding the transaction for verification.
If you are one of those sellers, here are some solutions to the issue:
PayPal puts payments on hold for up to 21 days to ensure the platform is safe and secure for both buyers and sellers
The holding policy is a precaution that PayPal applies when a transaction involves a large value or unusual activity.
The reason for the hold is unclear, but it ensures that both buyers and sellers are protected.
PayPal will not release funds until the buyer confirms that they have received the product. This policy is temporary and will not affect the buyer’s ability to make future purchases.
The company’s policy is not new. It dates back to early 2012, when eBay sellers had to wait 21 days to receive their payments.
PayPal has a number of other policies to protect buyers and sellers, but this one has prompted a major controversy. According to the Fortune article, PayPal users are furious at the change.
The new policy also has prompted eBay to increase its security measures. PayPal is currently maintaining 128 million accounts worldwide, with five million new accounts added during the first quarter of 2013.
PayPal flags accounts that have been reported by users
Whether or not you’ve seen your account being flagged as pending can be a tough call. PayPal has its own policies on how to flag an account, but here are some general guidelines that you should consider.
Listed below are some examples. PayPal may flag your account if you’ve reported it as suspicious:
If you’re unsure of the reasons for this action, you may want to contact PayPal directly and get a thorough explanation.
In some cases, you might be required to provide documentation or other information, and you can’t request a copy for your own records.
It’s important to note that if you’ve reported your account as pending, you could be held liable for any fraudulent transactions that were made on your account.
In some cases, PayPal flags accounts that have been reported as pending for an extended period of time.
You can appeal to PayPal, but you should be aware of any terms and conditions associated with the program.
You may be able to keep the full purchase amount. PayPal will determine if your account meets their requirements for Seller Protection and will inform you of their terms and conditions. Then, you can proceed with the transaction.
PayPal asks non-U.S. users for account verification
There are some circumstances when PayPal may ask non-U.S. users for verification of their accounts when a payment is pending, and you must be prepared to provide such documentation.
For example, if you receive an email from PayPal asking you to verify your account, you may need to provide additional information such as your social security number. PayPal may also cancel a pending transaction.
You can opt out of the Agreement to Arbitrate if you want to. Simply submit a written notice stating your desire to reject the Arbitration Agreement within 30 days of accepting the user agreement.
Make sure to include the email address you use to log into your PayPal account. Otherwise, you will be asked to abide by the other terms of the user agreement.
PayPal sends an eCheck from a linked Checking account to cover the cost of a family pool membership
For example, if a PayPal user wants to pay $120 for a family pool membership, he or she cannot use his or her credit card to do so.
PayPal, however, can send an “eCheck” from a linked Checking account to cover the fee. Like a regular check, the “eCheck” needs to clear the recipient’s bank before it becomes available.
In other words, if the “eCheck” is sent before the account holder receives it, a “Pending” message will appear, which means the funds will not be available for a few business days.
If the eCheck does not clear or bounce, the recipient should contact the PayPal customer support team to make arrangements.
In many cases, the eCheck payment recipient will charge the consumer a late fee or bounced check fee. However, in the most common scenario, the payment recipient accepts the eCheck payment and remits it.
If a consumer does not receive their payment by the due date, they should contact the merchant to set up an alternative payment method and ensure that funds are available.
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